Return Policy

At Pretty Infinite, we prioritize customer satisfaction, and we want you to be completely satisfied with your purchase. If for any reason you need to return an item, please follow our return policy guidelines below:


Returns Period: You may return items within 21 days from the date of delivery.


Condition of Items: To be eligible for a return, all items must be in their original, unworn condition, and must be returned with their original packaging.


Initiating the Return: To initiate the return process, please send an email to In your email, provide your order number, a description of the item(s) you wish to return, and the reason for the return.


Exchanges: At this time, we do not offer direct exchanges. If you need a different size or product, please follow the return process outlined above and place a new order for the desired item.


Shipping Costs: Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.